Following are highlights of our shipping policy:
Free Shipping on orders $49 & up
- Applies to standard shipping
- Excludes Cold Ship Items
- Applies to Products subtotal only, after discounts & excluding taxes
Upgrade your carrier shipping service for less
- For orders $49 & up, upgrade your shipping service for less
- Excludes Cold Ship Items
- Applies to Products subtotal only, after discounts & excluding taxes
Arrange pickup or your own shipping/delivery
- Shipping Fee is optional when arranging pickup or your own shipping/delivery
- Contact us by email at [email protected] after placing the order to arrange pickup or your own shipping/delivery
- Include order # in request and shipping labels to use
Please Note:
- No packages are shipped on weekends and on public holidays
- Orders containing at least 1 prescription item, processing time starts after all prescription approvals have been received for dispensing prescription drugs
- Orders containing at least 1 item that requires refrigeration will be subject to Cold Ship Services. Non-cold ship items in the order will be shipped by Standard Shipping
Carrier Service:
For orders up to $49:
| Service Type | Order Processing Time | Serving States | Service Name | Shipping Time | Shipping & Handling |
| Standard Shipping | 24-72 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | Standard Shipping | 5 - 7 Business Days | $4.99 |
| Expedited | 24-48 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | Expedited Shipping | 2 - 3 Business Days (Mon-Fri Delivery) | $19.99 |
| 2 Day | 24 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | 2 Day Shipping | 2 Business Days (Mon-Fri Delivery) | $30.00 |
| Next Day | 24 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | Next Day Shipping | 1 Business Day (Mon-Fri Delivery) | $60.00 |
For orders $49+:
| Service Type | Order Processing Time | Serving States | Service Name | Shipping Time | Shipping & Handling |
| Standard Shipping | 24-72 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | Standard Shipping | 5 - 7 Business Days | Free |
| Expedited | 24-48 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | Expedited Shipping | 2 - 3 Business Days (Mon-Fri Delivery) | $15.99 |
| 2 Day | 24 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | 2 Day Shipping | 2 Business Days (Mon-Fri Delivery) | $26.00 |
| Next Day | 24 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | All States | Next Day Shipping | 1 Business Day (Mon-Fri Delivery) | $55.00 |
Cold Ship Service (For items that are require refrigeration):
Note:
- Only Next Day service Cold Ship packages are shipped on Thursday
- No Cold Ship packages are shipped Friday
- All items in the order which do not require refrigeration (non-cold ship items), will be shipped by Standard Shipping.
| Service Type | Order Processing Time | Serving States | Service Name | Shipping Time | Shipping & Handling |
| Cold Shipping | 24-48 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | CA | 2 Day Cold Shipping | 2 Business Days (Mon-Wed Shipping) | $40.00 |
| AZ, NV, NM, OR, WA | 2 Day Cold Shipping | 2 Business Days (Mon-Wed Shipping) | |||
| All Other States | 2 Day Cold Shipping | 2 Business Days (Mon-Wed Shipping) | $50.00 | ||
| Express Cold | 24 Hours (For Rx orders – processing time starts upon receipt of approved prescriptions) | CA | Next Day Cold Shipping | 1 Business Day (Mon-Thu Shipping) | $55.00 |
| AZ, NV, NM, OR, WA | Next Day Cold Shipping | 1 Business Day (Mon-Thu Shipping) | $65.00 | ||
| All Other States | Next Day Cold Shipping | 1 Business Day (Mon-Thu Shipping) | $75.00 |
Cold Ship Items
Certain items require to be shipped in a temperature controlled box. Cold Ship items can only be shipped using Cold Shipping service options for in-time delivery. If an order contains a Cold Ship item, shipping service options available to select will be from Cold Ship service options. Items in Cold Ship service do not qualify for free shipping. Any non-cold ship items in the order will be shipped by Standard Shipping service.
Order Processing Time
For orders with Rx items, processing time starts when approved prescriptions for each of the Rx items in the order have been received (it is not the time when order is placed). If an order contains an Rx item, the entire order is considered an Rx order.